RIMS automates the process of IT infrastructure administration, including patch management. Omnitech can manage maintenance schedules and administrative tasks, such as resource assignments and notification options, depending on the level of service desired.
It also ensures that customers keep their IT support budget within limits by offering a suite of Remote Infrastructure (RI) services. These RI services combine skilled resources, ITIL based practices, a world-class Global Command Center (GCC) infrastructure and APDIMA. It is a proven solution delivery methodology, to deliver the quality of service your business demands.
The Remote Infrastructure Management (RIM) service provides end to end support with guaranteed SLA. Being framework based, customers can enjoy the total flexibility to customize the services required as per requirements.
Simply, we are the best!
Our offerings deliver end-to-end solutions that can help optimally enhance your business’ performance while bringing in agility and reduced costs. Exult’s complete spectrum of services help you build and manage a highly available, reliable IT infrastructure.Contact us